Terms & Conditions

Welcome to EZSAFAR(SAMSAL TRAVEL GEAR LLP). By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General Information

EZSAFAR is a brand engaged in the sale of bags and related products including gym bags, duffel bags, college bags, school bags, and other accessories.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

  • All products displayed on the website are subject to availability.
  • We reserve the right to modify product prices, descriptions, or discontinue products at any time without prior notice.
  • We make every effort to display product colors and images accurately; however, actual colors may vary slightly depending on screen settings.

3. Orders & Payments

  • Once an order is placed, you will receive an order confirmation via email or phone.
  • EZSAFAR reserves the right to cancel or refuse any order due to product unavailability, incorrect pricing, suspected fraud, or other unforeseen issues.
  • Payments must be completed through the approved payment methods available on the website.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • EZSAFAR is not responsible for delays caused by logistics partners, weather conditions, or unforeseen circumstances.

5. Returns & Exchanges

  • Products may be eligible for return or exchange subject to our return policy.
  • Returned items must be unused, in original condition, and with all packaging intact.
  • Refund processing times may vary depending on the payment provider.

6. Intellectual Property

All website content including logos, product images, text, graphics, and designs are the property of EZSAFAR and may not be copied, reproduced, or used without prior written permission.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful activities
  • Attempt to interfere with website security or functionality
  • Submit false or misleading information
    Governing Law
    These Terms shall be governed by the laws of India.

8. Limitation of Liability

EZSAFAR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

EZSAFAR
Email: info@ezsafar.co.in

Privacy Policy

At EZSAFAR(SAMSAL TRAVEL GEAR LLP), we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

  • Name
  • Contact details
  • Shipping & billing address
  • Email address
  • Payment information
  • Device and browsing information

2. How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Improve customer experience
  • Provide customer support
  • Send order updates and promotional offers
  • Improve website functionality and security

3. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Sharing of Information

EZSAFAR does not sell or rent your personal information to third parties. Information may only be shared with trusted service providers such as payment gateways and delivery partners for order fulfillment purposes.

5. Cookies

Our website may use cookies to improve browsing experience, analyze website traffic, and personalize content.

6. Third-Party Links

Our website may contain links to external websites. EZSAFAR is not responsible for the privacy practices or content of third-party websites.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

8. Policy Updates

EZSAFAR reserves the right to update this Privacy Policy at any time. Changes will be updated on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

EZSAFAR
Email: info@ezsafar.co.in