Shipping Policy
At EZSAFAR, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship your orders.
Order Processing
- All orders are processed within 1ā3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation message/email with tracking details.
Shipping Timeline
Estimated delivery timelines may vary depending on your location:
- Metro Cities: 3ā5 business days
- Other Cities & Towns: 5ā8 business days
- Remote Areas: 7ā10 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- EZSAFAR may offer free shipping on selected products, promotions, or minimum order values.
Order Tracking
Customers can track their orders using the tracking details shared via email or SMS after dispatch.
Delivery Partners
We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.
Incorrect Address & Delivery Issues
- Customers are responsible for providing accurate shipping details.
- EZSAFAR will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
- If an order is returned due to incorrect information, additional shipping charges may apply for re-delivery.
Damaged or Missing Products
If you receive a damaged package or if any item is missing:
- Please contact us within 48 hours of delivery.
- Share your order number along with photos/videos of the package for quick assistance.
International Shipping
Currently, EZSAFAR may or may not offer international shipping services. Availability depends on the delivery location and shipping partner support.
Delays Beyond Our Control
While we strive to ensure timely delivery, EZSAFAR is not liable for shipping delays caused by:
- Natural disasters
- Weather conditions
- Government restrictions
- Courier partner delays
- Public holidays or strikes
Contact Us
For shipping-related questions or support, contact us at:
EZSAFAR
Email: info@ezsafar.co.in
